Project overview
Shelter Verified is an innovative property listing platform designed to bridge the gap between credible
real estate agents, verified property listings, and serious buyers. The platform addresses fundamental
issues of trust, fragmented information, and coordination challenges inherent in the real estate market.
Credevnet collaborated with Shelter Verified to design and deploy a secure, easy-to-use digital ecosystem.
The core objectives were to empower agents with efficient listing tools, provide buyers with a reliable
source for verified properties, and streamline the critical process of scheduling and securing on-site
property inspections.
Client challenges & requirements
Before Shelter Verified, the real estate market was characterized by significant pain points:
- Trust Deficit: Buyers often struggled to verify the authenticity of listings and the credibility of agents, leading to high transaction risks.
- Fragmented Listings: Agents used multiple, unstandardized channels (social media, various small sites) to list properties, making inventory management difficult.
- Inefficient Inspections: Scheduling and confirming property viewings were manual, time-consuming, and often unsecured, requiring endless phone calls and follow-ups.
- Poor Lead Quality: Agents wasted time sifting through non-serious inquiries due to a lack of buyer qualification in the initial listing phase.
The client required a platform that served the needs of both the Agent (Supplier) and the Buyer (Consumer):
- Agent Management Portal: A dashboard for agents to easily upload, manage, and update property listings (houses, land, commercial).
- Public Search & Discovery: A fast, intuitive front-end platform allowing buyers to search properties with advanced filters.
- Secured Inspection Scheduling: A core feature to allow buyers to request, and agents to confirm, on-site inspections, with mandatory pre-verification steps.
- Direct Communication Tools: Integrated messaging or contact systems to facilitate secure communication between verified parties.
- Property Verification Features: Mechanisms to highlight verified agents and genuine listings to build buyer trust.
Project solution
Credevnet developed Shelter Verified with a strong focus on security, verification, and workflow automation:
- Agent & Property Verification Flow: Implemented a rigorous onboarding process for real estate agents and a mandatory set of verification requirements for property listings before they went live.
- Intuitive Listing Management: Developed a streamlined Agent Dashboard that simplifies bulk uploads, photo management, and geo-tagging of properties (houses and land).
- Secured Inspection Module: The centerpiece feature, allowing buyers to book a preferred time slot. The system sends automated confirmations, reminders, and uses a two-factor confirmation (e.g., code-based confirmation on-site) to ensure the inspection is legitimate and recorded.
- Enhanced Search & UX: Built a clean, responsive public site featuring high-quality visuals, map integration, and easy filtering between residential homes, apartments, and land parcels.
- Lead Quality and Routing: Integrated a system to qualify buyer intent based on search behavior before routing the inquiry directly to the relevant agent, saving agent time.
Result and impacts
The launch of Shelter Verified transformed the user experience, leading to greater efficiency and trust in property transactions:
- 40% Reduction in Agent Time on Coordination: The automated scheduling and communication tools significantly cut down the time agents spent coordinating logistics for property viewings.
- Enhanced Buyer Trust: The verification features and professional platform significantly boosted buyer confidence, leading to a higher rate of completed on-site inspections.
- Improved Lead Quality: Agents reported a substantial increase in the quality of leads generated, as the platform naturally filters out non-serious inquiries.
- Centralized Property Data: Agents now have a single, reliable hub for managing all their active and past properties, replacing scattered spreadsheets and multiple platforms.
Shelter Verified successfully established itself as a credible and essential platform in the market, making the process of finding, verifying, and inspecting property transparent and secure for buyers and highly efficient for real estate agents.
